Testimonials
Elijah Horvath
I cannot express enough gratitude for Thelma and Glenda, the PSWs who took care of my grandmother and grandfather. They went above and beyond to ensure that my loved ones were comfortable and well taken care of. Their professionalism and compassion were truly exceptional.
Thelma and Glenda treated my grandparents like family, providing them with the care and attention they needed in their final days. They were always there to lend a helping hand and provide companionship, making sure that my grandparents were never alone.
Thanks to Thelma and Glenda, my grandparents were able to live out their remaining days in comfort and peace. They truly made a difference in their lives, and I will forever be grateful for the exceptional care they provided.
I highly recommend Thelma and Glenda to anyone in need of compassionate and dedicated PSWs. They are truly angels in disguise, and I cannot thank them enough for all they did for my grandparents.
Sandra Dennis
Thelma Orbon was in our employ for almost 11 years, initially as a caregiver for our mother, then as a caregiver for both our mother and father.
Right from the outset, Thelma proved herself to be of the highest calibre. She is very capable and knows her job. She was faithful, dedicated, honest, and extremely hard-working. She has a warm and cheery disposition and never complains. Thelma did her best to engage our parents in conversation and daily activity appropriate to their ever-changing mental and physical abilities to keep them involved in life, all the while showing the utmost respect towards them and the extended family. In that respect, she showed herself to be a most caring, flexible, intuitive, entertaining and creative individual. Our parents felt very comfortable with her kind and empathetic approach. Their longevity is a testament to her expertise and stimulating care.
We can highly recommend Thelma as a personal support worker. She is a trustworthy and experienced person who genuinely grew to love our parents.
Michelle Swyer
Our parents lived a long, healthy and happy life, thanks to Thelma’s excellent care. Our father lived until 98 and our mother until 99, under Thelma’s dedicated care of over 10 [years].
Thelma exhibited many qualities including dedication, efficiency, level-headedness and creativity which also came along with a happy and positive disposition. Not only did Thelma fulfill her PSW duties, but she was also adept at finding ways to enhance our parents’ enjoyment of living. For example, when my mother was no longer able to cope with any hobbies or games, Thelma found a way to keep her engaged in having some amusement. She would encourage our mother to sing and dance (usually joining in as well) and everyone would have a good laugh. Our mother’s happy disposition finally came back to the forefront of her nature. This participation continued well into our mother’s last days.
Near the beginning of her employment, Thelma introduced us to her family. It gave our parents another focus to expand their horizons (and to keep their mind stimulated by meeting new people!). They became like family to all of us, and included visits for birthdays and holidays. My parents became like grandparents!
The ladies Thelma employed were similarly competent, efficient and cheerful. They had the same philosophy as Thelma which was to seize every possible way to enhance the enjoyment of our parents’ twilight years.
Ann Wallace
I had Thelma and one of her team members give me support after my knee replacement injury. They were very professional, knowledgeable, reliable, and always cheerful. I would certainly recommend them if you needed help.
Philip Meades
Thelma and her staff looked after the personal care of our mother. Their pleasant and open personalities made them easy to trust with the management of our mother's medical needs and enjoyment of life. They soon became part of our family. We got to know their families as well, and our mother took great delight when their children would come to visit her.
Thelma showed herself trustworthy with money, not only with grocery shopping but when we were away, sometimes for months at a time. Pre-signed (blank) cheques were left for her to calculate hours and make payments to the PSW’s or Maintenance Staff. Our minds were always at ease in all aspects of care and money management.
Wendy, Jacky, John
In my brief visitations to Toronto I had few experiences to actually see [Thelma] working with Mum. I’m glad I did have the opportunity to meet [Thelma] several times and I personally did appreciate the soft, calm, experienced approach [Thelma] utilized to accommodate Mum’s varying desires and needs.
My Mother was in her 98-100th years. I felt [Thelma's] approaches to assistance and attention were all very gently positive. As a result, her responses were usually accepted as being in accord with your perception of her needs.
My mother had lived independently for over three decades and as she moved through her final decade, she required increasingly considerable attention . . . [Thelma's] presence at times was the comfort she needed.
Rob Yolinsky
I am proud to say that my Mother-in-Law living in Toronto, who was a cherished person who lived to be over 100-years old, was provided for with extraordinary care and totally professional care by Thelma. There is so much to say. Thelma is dedicated and caring, loving to the extent that she places the persons in her care with equal or more devotion and love as she does with her own family. So read this, Thelma treats everyone like family to the best degree possible. Even in hazardous weather conditions, Thelma would be there and happily put in more hours than she was scheduled for if the situation required it. And her family was quite understanding and supportive. Thelma is dynamic and an individual of great character. Thelma’s dedication to care was recognized by my Mother-in-Laws long-time Doctor, and after my Mother-in-Law passed on, the Doctor secured Thelma’s services to care for her own Mother. You can depend on Thelma in any endeavour you chose to engage her.